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Buddying new staff

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Author Buddying new staff

emls

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Tue Jan 12, 2010 4:01 pm

I am interested to know if you have had experience buddying new staff in your work place? Were you 'thrown in at the deep end' or did your facility management educate and support you in your role as a buddy for new staff? Was your experience of being a buddy good or bad? What education or support would have helped you be a better buddy? Thanx

emls

gizjiz

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Mar 21, 2010, 09:43 pm

yes I am curious too. being on the other end of he stick.. I was budded in my first position for one day. Then the second shift thrown in... To my knowledge I dont think staff are actually trained in this procedure.
Yes some feedback appreciated

emls

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Mar 23, 2010, 11:18 am

Thanks Giz Jiz. I think a lot of people have had similar experiences to you. I also think that staff should be trained and educated in how to be a good buddy to new staff. What do you think should be in the training for staff who are to be buddies? I think they should be educated in the roles and responsibilities of being a buddy, what the organisation expects of them and some communication would be good too. What do you think? love to hear from you or anyone else out there.

figgywiggy

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Mar 28, 2010, 07:26 pm

hi i have had staff buddy me for 1 month,before i was allowed to work alone,this was good as it gave you a change to learn abit before you was put into the deep end.i have worked in aged care now for nearly 4 years,i have done my cert 3 and 4,i am also a mentor.my own thoughs are no new staff should be put on the floor as a number untill they have been buddied for a month and then answer some question,this job is hard and the resident need to know that we are educated in the job.

meg

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Mar 28, 2010, 08:49 pm

Well done Figgywiggy. I am pleased that you feel supported having had a mentor for all this time. You should make a good mentor now with all that experience. It would be good if this could really happen but unfortunately it is not always possible. Sometimes there are drastic staff shortages and it just is not possible. Most mentors do a good job but in reality it is not their job and sometimes slows them down. It has always been part of training of nursing staff to learn on the job so keep up the good work- always remember we all started at the bottom and we learn our ethics and skill mainly from our co-workers.

emls

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Apr 01, 2010, 09:23 am

I agree with Meg, well done Figgywiggy! I think you were very lucky indeed to work for an organisation that supported you so well that you had a buddy for a month. That has not been my experience. In some places I have worked you were lucky to have a buddy for one shift, let alone one month. And now you are buddying new staff I am sure you can use your experiences to help the new staff in your organisation. I am interested to know what you all think makes a "good buddy"? Do you think it is good time management skills or good people skills? Or maybe a bit of both???

Nurses Only

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Nurses Only
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May 11, 2010, 08:34 am

I think being a good buddy means having patience and understanding and the ability to look back to when you were learing, being a good buddy means standing back at times and letting the person you are mentoring learn for themselves not just jumping and doing it because it is quicker, but letting them get their hands dirty so to speak, and if it doesn't work out the first time for them, being able to say that's ok try again and give them a little hint or tip that you know through experience that makes the task easier. I know from when I have mentored people that I have had a lot of support from our Clinical nurse educators, In the way of resources and articles and ideas for learning activities.

take care,

Nurses Only

www.nursesonly.com.au

MM

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May 11, 2010, 10:52 am

HI
I wanted to add some suggestions about things a buddy can tell a new employee. I am thinking of my own experiences here. Although I have a few years exp as an AIN in aged care I just started somewhere new so I can relate to the experience of the new employee.

1. You dont always get a comprehensive explanation of the requirements of residents (eg, stand-up lifter etc) during a handover. I would tell a new person to look around the room for the equipment they can see eg, is there a walker - this suggests that the resident can at least stand. This helps determine the best way to help the resident with their ADLs. I know there is supposed to be a notice somewhere in the room telling you what to use but these are not always accurate. This point also applies to denture and hearing aid containers.

2. I would recommend the buddy help the new person draw up a list of the residents that require 2 people to do the showering etc. Again, if the handovers are 'light' the new person will feel more confident about asking for help. Having a complete resident list would be even better. During the buddying you can point out certain things like 'hearing aids kept in the medicine trolley etc' that the new person can write down. This will help especially if the buddy shifts are in an easy section then when you are on the floor you are confronted with more complicated residents.

3. Tell the new employee the breaks system. How long do you get if you are working a shorter shift? etc. In the morning we have a resident list but the break lengths written on it are wrong. Tell the new employee when people usually take a break eg, do the finish all the showers then go? Do people wait until after lunch etc.

4. Not all employees are equal. Let the new employee know who they can ask questions of when you are not on shift. There are usually a few stellar workers who can be relied upon for giving help.

5. I would tell the new employee if there is an order to do the residents in, that saves time. For example, "resident 12 gets up early and will put on too many clothes. Go to them first for a shower and get them out of their room" - just an example, this means you wont be battling with them to get them changed etc later on. Also consider if a relative comes to visit a resident in the morning.

6. Tell them about the importance of regular toileting of the residents especially after eating. This can save cleaning up messes. This includes putting people on the toilet just before going to bed. Elderly people just need to go to the toilet more often. You cause yourself more grief when you have to change a pad when the person is wearing pants and heavy shoes etc and they have soiled their underpants or net pants. It much easier to get into the habit of regular toileting.

I hope this helps. This would have helped me when I was starting.

MaryM

emls

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May 12, 2010, 02:12 pm

Thanks MM and Nurses Only.

You have made some really great points about buddying new staff. I guess it would also be useful to have some sort of a checklist that the buddy could go through with the new person as well so that you knew that all the points were covered. In an organisation I worked in we had an "orientation" checklist and then a separate "buddy " checklist. The orientation schecklist covered "big picture" stuff like OHS, Infection Control, Mission, vision, values , manual handling etc etc and the "buddy" checklist covered things like MM mentioned eg break times, where your locker is, introductions to residents, where care plans are , where procedures are etc etc. The buddy for the new staff member found this a pretty useful checklist. Anyone else used something similar?

emls

gizjiz

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May 15, 2010, 07:50 pm

Thanks MM ..

Your post has enlightened me.

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