Having trouble with 1 aged male resident, bullying me, rude and nasty. / Aged Care / Specialties / Forums / NurseCentral -

Nurses - "here to save your arse, not kiss it"

I believe that you need to set boundaries with patients who are abusive.

Best that you inform him that you will not respond to him if he is rude and that you will walk away. We do that to patients who are consciously bullying. However we need to identify if the patient has some form of dementia. Some like those with Dementia with Lewy Bodies can have very aggressive and difficult behavioural issues. If dementia is behind this, no amount of negotiating with the patient will amount to anything. Have you had a chance to talk to your superiors - RN/Management? Usually patients with behavioural issues are clearly identified and interventions/actions set for how this patient is to be dealt with.

Be proud of your role...nursing isn't easy but its an honourable profession. This however does not mean that we have to bow down and get pushed around. Ignore this patient as if he does not exist...deal with him professionally and only when necessary. Walk away from situations where you feel is NOT appropriate. Ask your RN/reporting line manager for support. All the best

Author	Having trouble with 1 aged male resident, bullying me, rude and nasty.
budda1 (offline) Joined: Feb 2011 Location: australia Posts: 14	Sat Mar 17, 2012 9:03 am How to deal with the situation, he is going out of his way to make my job in the house where he lives (care home) totally miserable, he has shouted at me, I have reported it, he volunteers in the early am delivering the papers, which is great, but he thinks he can tell me what to do and when to do it. He is very hard to talk with, I can't find anything in common with him, bless him but he is making my hard day even harder, any ideas anyone. I don't want him upset, I love my job, he is pretty much self sufficient and 98 years of age and stuck in his mind set, I have tried most things but he just seems to dislike me and I love the house in which I work. He now totally ignores me, which is very awkward and he's rather unaproachable, aggressive and demeening and keeps going to the R/N everytime I do something he dosen't personally like, eg., opening a window for fresh air..... please advise me on how to apporaoch the situation from other directions. thank you

Schizo (offline) Joined: Jan 2009 Location: Posts: 239	Mar 17, 2012, 10:46 pm Nurses - "here to save your arse, not kiss it" I believe that you need to set boundaries with patients who are abusive. Best that you inform him that you will not respond to him if he is rude and that you will walk away. We do that to patients who are consciously bullying. However we need to identify if the patient has some form of dementia. Some like those with Dementia with Lewy Bodies can have very aggressive and difficult behavioural issues. If dementia is behind this, no amount of negotiating with the patient will amount to anything. Have you had a chance to talk to your superiors - RN/Management? Usually patients with behavioural issues are clearly identified and interventions/actions set for how this patient is to be dealt with. Be proud of your role...nursing isn't easy but its an honourable profession. This however does not mean that we have to bow down and get pushed around. Ignore this patient as if he does not exist...deal with him professionally and only when necessary. Walk away from situations where you feel is NOT appropriate. Ask your RN/reporting line manager for support. All the best

Nursing issues

Having trouble with 1 aged male resident, bullying me, rude and nasty.